Privacy Policy

We collect the personal information you choose to share with us, including:

Contact information — such as your name, phone number, and email address — when you call us, email us, or otherwise reach out about our services.

Inquiry and project details — such as the information you share about your home or property, the type of project you're interested in, your desired timeline, and your approximate budget, including the selections you make in our website's quote form.

SMS consent records — when you agree to receive text messages from us, we keep a record of that consent and any opt-out requests.

We use the information we collect to:

Provide our permanent lighting installation services, answer your inquiries, prepare quotes, schedule and confirm appointments, send service and project updates, respond to customer support requests, and send you the communications you have consented to receive.

We do not use your information for unrelated purposes.

InfinityHX LLC (InfinityHX) is the business that sends text messages under our SMS program. If you opt in, you may receive appointment confirmations and scheduling messages, appointment reminders, service and project updates, and customer support responses related to your inquiry or project.

Message frequency varies based on your interactions with our service. Message and data rates may apply.

You can opt out at any time by replying "STOP" to any message. You may receive one final confirmation message, and after that you will receive no further program messages unless you opt in again. Reply "HELP" for assistance, or contact us at service@infinityhx.biz or (208) 581-5416.

You opt in to our SMS program by providing your phone number directly to us — by phone, by email, or in person — and agreeing to receive text messages about your inquiry, appointment, or project. Our website's quote form does not collect phone numbers and does not enroll anyone in text messaging.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or transfer SMS opt-in data or consent. Information may be shared with service providers acting on our behalf only as necessary to deliver our messaging program and provide customer support. These providers may not use this information for their own marketing purposes.

Beyond the messaging service providers described above, we may share information with service providers who help us operate our business (for example, scheduling or customer service tools) only as needed to perform services on our behalf. We may also disclose information when required by law, to respond to legal process, or to protect our rights, property, or safety, or that of others.

We do not sell your personal information.

We take reasonable measures to protect the personal information we hold, and we keep it only as long as needed to provide our services, maintain our records, and meet legal obligations. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our website does not currently use advertising trackers or analytics cookies. Standard technical data (such as your browser type and pages visited) may be processed by our website hosting provider to keep the site running and secure.

You may request access to, correction of, or deletion of your personal information, subject to applicable legal requirements, by contacting us at service@infinityhx.biz or (208) 581-5416. You can opt out of SMS messages at any time by replying "STOP" to any message.

Our services and website are intended for adults, typically homeowners. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date, and the current version will always be available at infinityhx.biz/privacy. Changes to this policy do not automatically expand any SMS consent you have already given.

If you have any questions about this Privacy Policy, contact us at:
InfinityHX LLC, Boise, Idaho 83634
Phone: (208) 581-5416
Email: service@infinityhx.biz

Also see our Terms and Conditions.