1. Introduction

Infinity (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request a proposal, or communicate with us via phone, email, or SMS.

2. Information We Collect

We may collect the following information:

Name

Phone number

Email address

Property address

Project details

Any information you voluntarily submit through our forms

We may also collect limited website usage data through cookies or analytics tools to improve our services.

3. How We Use Your Information

We use your information to:

Provide lighting proposals and estimates

Schedule consultations and installations

Send appointment confirmations and reminders

Respond to inquiries

Provide customer support

Send service-related or promotional SMS messages (if you opt in)

Improve our website and services

4. SMS Communications & Consent

By submitting your information through our website forms, you consent to receive SMS communications from Infinity related to:

Appointment scheduling

Project updates

Service notifications

Promotional offers (if applicable)

Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at [Insert Email].

We do not share, sell, rent, or trade your phone number with third parties for marketing purposes.

5. Information Sharing

We do not sell or rent your personal information.

We may share information only:

With service providers who help us operate our business (e.g., CRM, scheduling software)

If required by law

To protect our legal rights

All vendors are expected to maintain confidentiality and data protection standards.

6. Data Security

We implement reasonable technical and administrative safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Cookies & Tracking

Our website may use cookies or analytics tools to improve user experience. You can disable cookies in your browser settings.

8. Your Rights

You may request to:

Access your personal information

Correct inaccurate information

Request deletion of your data

To make a request, contact us at [Insert Email].

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.